The number of tickets issued each day will be limited to help maximize everyone's enjoyment and prevent overcrowding.  We recommend that tickets be purchased in advance and online to ensure that you will be able to enter the property.

Tickets are valid for the entire day.  You may arrive anytime between opening (typically 9 am) and 1 hour prior to closing (5 pm, except on Oct. 30, Nov. 5 & 6 when the last admission is 4 pm).

If we are not sold out online, then the remaining tickets will be available at the gate on a first-come basis.

Online Ticket Fee.  $0.99 will be added to the cost of each ticket to cover online ticketing services.

Exchange Policy.  You may request that we change your tickets to a different date, provided tickets are available, by emailing
info@sauchukmaze.com at least 72 hours prior to the start of the event.  If tickets are available, we will make the change for you.  No exchanges will be made less than 72 hours prior to the start of the event for any reason.

Refund Policy  Refunds require at least 72 hours advance notice by email to info@sauchukmaze.com.  Refunds will incur a $3 service fee per ticket.  No refunds will be given for any reason, if notification is not received within 72 hours of event.
 
Weather Cancellation Policy. If we are forced to close for an entire day due to weather (click for more info), you will be fully refunded.  If we close in the middle of the day, those in attendance for less than 2 hours can request a pass to return on another day in 2022.  If we are open and you decide not to come because of the weather, you will not be refunded or allowed to exchange your tickets.